Geofence Breach Alerts

Management setting · Dealer / Location

This setting is only applicable for locations using TSD Telematics integration. See "TSD Telematics" for more information.

Note: This setting is only available if the Alerts Hub management setting has Geofence Breaches types of alerts turned on.

Locations with TSD Telematics, which offers geofencing capabilities, can use this setting to manage notifications when a unit enters or leaves a geofence while on an agreement.

Employee-facing alerts let you toggle on the types of geofence activity you want to be alerted to internally. For example, you may want the "VEHICLE OUT - OFF AGREEMENT" alert for parking lot geofences, to be notified if a unit leaves the lot when not on an agreement.

Customer-facing alerts, if available for your location, work differently: instead of notifying you, ATMS GEN2.0 automatically notifies the customer directly via email and text when their vehicle exits a designated Service Area Geofence.

To turn on these alerts, toggle on Enable Customer-Facing Alerts and select which geofence triggers the alert from the list of out-of-area Service Area Geofences. Alerts are sent to the primary and additional drivers on the agreement, regardless of whether the customer has opted to receive texts / emails on the agreement.

Note: The Customer-Facing Alerts section is only displays if TSD has enabled customer geofence alerts for your location. Contact TSD Support at support@tsdweb.com for assistance.

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